POLICIES
- ALL DEPOSITS are NONREFUNDABLE. NO EXCEPTIONS!
- NO CALL NO SHOWS will be charged 100% of the service.
- SAME DAY CANCELLATION will be charged 50% of the service.
- SAME DAY APPOINTMENTS Text 6098209718 for any availability
- SQUEEZE IN APPOINTMENTS Any appointment that is outside of my existing business hours (Wed-Sat 10am-6:30pm Sun 11am-4pm) or booked through text. A convenience charge of $25 will be added to the entire service deposit included. Text 6098209718 for availability.
- Please come w/ a fresh face (NO MAKEUP AT ALL) If you come with makeup you will be asked to remove it. Wearing makeup to an appointment slows the entire process down and it can get very messy for the tech. If you show up to your appointment with makeup on you will be asked to remove it in its entirety and a $10 charge will be added to your service.
- Please do not come more than 10 mins early to your appointment unless you are a new client.
- Please DO NOT BRING EXTRA PEOPLE or KIDS.If you decide to bring extra people they will have to wait in the buildings waiting are and a $20 fee will be added to your service.
- Please do not come to your appointment after the gym or doing vigorous activity.
- There is a $10 late fee after 5 mins of tardiness & $20 late fee after 10 mins of tardiness. You have to PHYSICALLY be in the shop before the 5 min grace period ends. Not looking for a parking spot, down the street, around the corner, etc)
- After 15 mins of tardiness your appointment will be cancelled. Once the appointment is cancelled your deposit will serve as a cancellation fee and you will have to book a new appointment. Unless stated otherwise by the lash artist.
- If you would like to reschedule your appointment you must do so 24 hours before your appointment. If you fail to give a 24 hour notice your deposit will be forfeited and you will have to book a new appointment w/ a new deposit. NO EXCEPTIONS UNLESS STATED OTHERWISE BY YOUR TECH.
- Please pay in CASH or APPLE PAY. All other forms of payment will have a $5 service charge.
- Please put your phone(s) on DND (Do not disturb) during your appointment time. I can no longer tell you who’s calling or answer your phone(s) for you. This time for you to relax & nap= lash time. Also phones are a huge distraction and takes away time from your service.
- Please WEAR YOUR MASK AT ALL TIMES. If you come to your appointment w/o a mask you will be provided a mask for $2.
- If you are feeling under the weather CANCEL your appointment.
- If your appointment is rescheduled and you receive a new appointment. Regardless of if it's a later time or different date the policies are still applied.
Thank you for choosing & trusting Elite to service you. I can’t wait to see you at your appointment
*** By booking an appointment you are agreeing to the terms and conditions stated above.***